1. How to deal with a loss of Internet
Even the biggest Internet Service Providers (ISPs) can
suffer from downtime, so what can you do to keep your business working whilst
your Internet service isn’t?
If your office, or home, doesn’t have internet and you work
via a laptop rather than desktop computer, a change of location for you and
your team might be the perfect way to keep the business working. Coffee
shops and pubs are the safest bets for Internet services (assuming they’re not
also affected by the outage), so temporarily relocating there can mean you
continue more of your internet-dependent activities.
Equally, if you work in an office which has lost Internet
connectivity, but your home Internet remains operational, working from home for
the duration of an outage is another great way to carry on as normal.
your own wireless hotspot on 4G
If you have a smartphone that is less than 2 years old, your
device should allow you to create a wireless hotspot using 4G connectivity.
This function can usually be found under “Settings” or “Connectivity” depending
on your device.
We would thoroughly recommend enabling a password on the
connection so that only those you provide the password to can use your
connection. It is also wise to avoid sending large files, or using media
streaming services as these may incur substantial data fees, depending on your
mobile phone provider.
You may well need to use one of the above methods (unless
you have access from your mobile and have 3G/4G access) but it’s sensible to
let people know that you are experiencing Internet problems. The most common
way of doing this is via social media but e-mailing key clients or other
personnel can mitigate any frustrations if they were expecting to hear from
you. Follow up posts and e-mails to let people know that connectivity has
been restored can also be a nice touch.
Whilst none of these options represent an ideal scenario,
they can serve to lessen the impact any potential Internet downtime can have on
your business. Other connectivity options can also be considered; many
companies opt for their own Leased Line connection alongside a standard
internet connection, giving them resiliency in the event of the first option
fails. For more information on this service, please contact us..